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30-day money-back guarantee
We want you to love your products.
If you’re not completely satisfied with your purchase, you have 30 days to return it for a full refund.
Your satisfaction is our top priority.
Trusted both in-store and online:
★★★★★"Sad to see Matthew moving… he always helped me find the perfect piece every time I stopped by. I’ll be ordering online from now on."
Mike, Seattle
★★★★★"I always shop here during the fall period. Matthew’s has the nicest sweaters of all time. Plus, the delivery is fast unlike most webshops."
Roger, Oklahoma City
★★★★★"Good luck with the move Matthew. The cashmere sweater I bought fits perfectly, I get compliments every time I wear it. Very happy with it."
Richard, Louisville
★★★★★"Customer is king, right? That’s why it’s so important that the customer service is on point. Compliments to Matthew’s customer care team."
Tristan, Seattle
★★★★★"These sweaters just feel right… soft, warm, and they actually fit the way they should. Definitely my new go-to. Great quality and great service too."
Peter, Nashville
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frequently asked questions
Absolutely not — I cover the shipping. Just my way of saying thanks for choosing Matthew's Haberdashery.
We offer fast and reliable shipping. Orders are typically processed within 24 hours. Delivery times are:
Standard Shipping: 3-5 business days depending on your location.
We work with trusted couriers to ensure your order arrives quickly and in perfect condition.
Yes! - We want you to love your purchase! If for any reason you’re not satisfied, we offer a 30-day return policy from the day your order is delivered. Items must be unworn, unwashed, and in their original packaging to be eligible for a return. Simply contact our customer service team to initiate the return process.
Yes! - We offer free exchanges for size issues. If your item doesn’t fit perfectly, you can easily exchange it for the right size at no additional cost. Just reach out to our support team and we’ll arrange everything for you.
James | Step Jacket